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Located and repaired by ADI Home with an upstairs bathroom · Whitstable, Kent

A towel radiator valve leaking above a stained ceiling

A cracked, stained ceiling and lost heating pressure led the engineer to a leaking towel radiator valve in the bathroom above.

Close-up of the towel radiator valve investigated by ADI at the Whitstable property
From the Whitstable job: the towel radiator valve where the leak was found.

What was happening

The ground-floor ceiling showed cracking and water stains. Heating pressure had fallen to zero, and there was a small puddle beneath the towel radiator upstairs.

What the engineer did

The engineer repressurised the system to check the valve, then used an endoscope and thermal imaging to inspect the affected area and nearby pipework.

What was found

Water was escaping from the towel radiator valve.

What happened next

The valve was tightened without replacing parts. Further checks found no other leak and the heating pressure held after the repair.

What this means for your home

Checking exposed fittings can resolve the cause before a larger opening is considered. Staining still needs to be assessed and dried after the leak stops.

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Talk to ADI about a leak at home

Tell the team your postcode, the type of property and what you have noticed. They will explain the survey, confirm the price and current appointments, and arrange an engineer.

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